Chief Operating Officer

Summary

This individual has had ten innovate years in the retail arena working for major Corporations like Kingfisher and Littlewoods. Including three years successfully applying and developing hybrid "Clicks & Mortar" business processes for the merging of an Online Internet business with a traditional High Street brand.

An achiever who has managed major initiative and helped reduce costs and boost bottom-line revenue.

CRM, Distribution and Supply chain management being niche skill areas.

Preferred Work Location: London, Greater London, South and South East

Education and Qualifications

1984 – BCom degree from Oxford University - 1st

Experience and Skills

10 years plus retail - both Internet and High Street

•   Improved Customer satifaction 80% - over 600 000.
•   Revenue increased 10 fold.
•   Staff turnover improved to less than 3 % pa

Strong knowledge and appreciation of supporting IT components.

Other qualities:

Confident communicator with both colleagues, suppliers and clients.

Excellent man management experience.

Self-motivated, well-disciplined, hands-on COO in a multidisciplinary environment.

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